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When it comes to business, instant messaging is a must. It’s fast, efficient, and allows you to communicate with clients and colleagues in real-time. But with so many options on the market, which is the best instant message for business?
This blog post will discuss the best business instant messaging apps and how they can benefit your business. We will also list our top eight picks for the best business instant messaging programs!
Related: Best Softwares for Small Business
Top 8 Best Instant Messaging Apps For Business
1. Zoho Cliq
“The Mckinsey Global Institute found that productivity improves by 20-25% in organizations with connected employees. Zoho cliq reimagines team communication to overcome the barriers posted by conventional communication platforms to bolster productivity.”
Zoho Cliq is a team communication software that allows you to stay organized and connected with your team, no matter where they are. You may quickly locate information and talks, as well as a link to the applications you enjoy using with Zoho Cliq.
Cliq organizes conversations into threads, making it easy to follow the discussion. You can also easily search for information and conversations, so you can always find what you need.
Additionally, Cliq integrates with the tools you use every day. You can connect to your favorite applications, such as Salesforce, Google Drive, and Slack to get the most out of your team communication. You can also use it for Audio/Video Conferencing, file sharing, and Screen sharing with your team right from Cliq.
It is available on the web and mobile, so you can stay connected wherever you are. Try Cliq today and see how it can simplify your team communication.
RingCentral is a company that provides cloud-based business communications solutions. These solutions include messaging, video, phone services, and contact center capabilities. RingCentral’s solutions are designed to help businesses of all sizes improve communication and collaboration.
Its cloud-based platform makes it easy for businesses to connect with customers, partners, and employees. In addition, the platform is scalable, so companies can grow their communications capabilities as they need to. And since the platform is cloud-based, there’s no need for businesses to install any software or hardware.
RingCentral also offers a wide range of features and integrations that can help businesses boost their productivity. For example, companies can use RingCentral to send and receive faxes and manage customer interactions through chat and voice. And by integrating RingCentral with other popular business applications, such as Salesforce and Slack, businesses can get even more out of their communications solutions.
RingCentral is a good instant messaging app for businesses looking for a comprehensive and easy-to-use communications solution. Thanks to RingCentral’s cloud-based platform, companies can get up and running quickly and easily connect with the people that matter most.
3. Microsoft Teams
Microsoft Teams is a chat-based workspace in Office 365. It’s designed for small and large businesses to improve communication and collaboration. Microsoft Teams offers a secure, private, and persistent chat environment that can be accessed anywhere.
The app integrates with the other tools you’re already using, such as Word, Excel, PowerPoint, SharePoint Online, and OneDrive for Business. You can also use Microsoft Teams to chat with people outside your organization. The app is available on all major mobile platforms, including iOS, Android, and Windows Phone.
Microsoft Teams is a great choice for businesses already using Office 365 and want to improve communication and collaboration. An app is also a good option for businesses that need a secure, private chat environment.
Slack and Microsoft Teams are the two most popular business instant messaging apps. They offer many of the same features, such as persistent chat rooms, private groups, and direct messaging. However, they differ in their approach to security and integrations. As a result, Slack is better suited for businesses looking for a more open and flexible platform. At the same time, Microsoft Teams is a better choice for businesses that need a secure and private chat environment.
4. Google Hangouts
Hangouts is one of the best free instant messaging apps developed by Google. It began as a Google+ add-on but later became its standalone product in 2013. Google Hangouts support not just instant messaging but also voice and video calls and group chats. Over time, Google has added more elements from Google+ Messenger and Google Talk to Hangouts.
While it was once a top-rated service, Google has been gradually phasing out Hangouts to favor its other messaging products, such as Allo and Duo. As a result, Hangouts is not as widely used as it once was. Nevertheless, it remains a viable option for those who want to communicate with others online.
And, since it’s cross-platform, it can be used on various devices. It’s easy to use and has a wide range of features. Plus, it’s free! So, if you’re looking for a messaging app that does it all, Google Hangouts is a good choice. It integrates with some business apps, including Asana, Jira Cloud, and Salesforce.
Slack is a proprietary business communication platform created by Slack Technologies and now owned by Salesforce. In addition to the familiar IRC-style features such as persistent chat rooms organized by subject, private groups, and direct messaging, Slack has many of these traits.
Slack is available as a web app, desktop app, and mobile app. It can be used on various devices, including Windows, macOS, iOS, Android, and Linux. The platform also integrates different business software, including Google Docs, Trello, and Asana.
It’s more efficient, organized, and secure than email. You may use Slack to communicate, exchange files, and collaborate on projects with your coworkers. The platform also integrates several business applications that make it simple to get things done.
The Twist is a great instant messaging app for exhausted workers. It’s a team software that allows people to communicate independently, which means they may respond to messages whenever it’s convenient for them. This can assist in reducing the number of interruptions that team members receive and help them focus on their job.
Twist also offers a variety of features that can be used to improve communication within teams, including message threads, group chat, polls, and announcements. Additionally, Twist is available on various platforms, so team members can use it wherever they work.
If you are looking for a way to communicate with your team asynchronously, Twist is a great option. It offers a variety of features that can be used to improve communication within teams, and it is available on a variety of platforms. Plus, also it is free to use!
Chanty is another fast and straightforward business messaging app that can boost communication and productivity in teams of all business segments. It’s easy to use, even if you’re not technical.
It has no message history limit and no hidden costs. It also includes built-in tasks so that team members can easily collaborate on projects. Whether you’re a small business or a large corporation, Chanty has the features you need to improve communication within your team.
It provides a tool called “Team book.” which allows users to see all of their messages, contacts, and tasks all in one place. Also, Chat, audio, video calling, and Screen sharing all combine to make communication more comfortable.
Flock is a messaging and collaboration software developed by tech entrepreneur Bhavin Turakhia in 2014. The app is accessible on Windows, macOS, Android, iOS, and the Web. It allows users to add third-party apps and integrations from the Flock App Store and receive notifications and updates right within Flock.
One of the key benefits of using Flock is that it allows users to centralize all their communication and collaboration in one place, which can be helpful for businesses or organizations that have a dispersed workforce. In addition, the app has many great features that make it easy for team members to boost productivity.
If you’re looking for a way to improve communication and collaboration within your team, Flock may be an excellent option to consider. The app is free to use for up to 20 people, and additional users can be added for a fee.
Benefits of using instant Messaging Platforms
Instant messaging platforms provide some benefits for both businesses and consumers. Here are seven of the top benefits:
- Improved Communication Speed: Messages sent via instant messaging platforms are typically delivered faster than traditional email messages. This can be a huge advantage for businesses that need to communicate with customers or employees quickly.
- Collaboration: Business messaging apps allow for real-time collaboration between team members. This can be helpful for businesses who need to share information or work on projects together quickly.
- Increased Productivity: Instant messaging platforms can help boost productivity by allowing workers to communicate with each other quickly and easily. This can help reduce the amount of time wasted on email and enable employees to focus on their work.
- Improved Efficiency: Instant messaging platforms can help businesses be more efficient by quickly and easily communicating with customers and employees. This can save the business time and money.
- Boosted Customer Service: Instant messaging platforms can help businesses provide better customer service by quickly and easily communicating with customers. This can help resolve customer issues faster and improve customer satisfaction.
- Increased Fun: Instant messaging platforms can also be fun, allowing friends and family to communicate with each other quickly and easily. This can make communication more enjoyable and help strengthen relationships.
- Accountability: Instant messaging platforms can help businesses be more accountable by recording all communication between employees and customers. This can help reduce the amount of miscommunication that occurs and improve business efficiency.
As you can see, there are some benefits to using instant messaging platforms. Suppose you are looking for a way to improve communication within your business or a more efficient way to communicate with friends and family. In that case, instant messaging platforms may be the right solution for you.
There are many great business instant messaging apps out there, and it can be tough to know which one is right for your needs. However, by taking the time to consider your options and understand the benefits of each app, you can make an informed decision that will help you boost productivity and improve communication within your team.
Thanks for reading!
Do you have a favorite business instant messaging app? Let us know in the comments below!